How do I add a new ePayment Vendor?

Read this article to learn how to add a new vendor

To add a vendor, your role must include the permission to Manage Vendors.

Add a new ePayment vendor in the network

  1. Select Vendors in the navigation menu
  2. Select Add Vendor
  3. Enter vendor name, and then optional location, address, email (required), and phone to refine network search results, then select Continue
    1. If you have your vendor's Payment Network ID, select Add by Payment Network ID
  4. We'll show you possible network connections; if you see a match based on name, address, email, and/or phone, select your vendor and select Confirm
  5. Enter account number if required, then select Save & Add Vendor

If you don't see a match in the list, select My vendor isn’t listed here and follow the steps to add an ePayment vendor manually or by invite.

 

Add an ePayment vendor manually or by invite

  1. Select Vendors in the navigation menu
  2. Select Add Vendor
    • Tip: upload a document to help pre-populate vendor info with AI
  3. Enter vendor name, location, address, email (required), and phone, then select Continue
  4. We'll show you possible network connections; Select My vendor isn’t listed here to continue manually adding
  5. Double check the vendor's email address, optionally View or edit email to edit the invite, and select Yes, Email Vendor to invite the vendor to connect and add their bank info themselves
    • Select No, Don’t Use ePayments to continue and add bank info for the vendor yourself if you have it
    • Select Bank Deposit, enter the vendor's bank info and contact info if not entered previously, and select Continue.
      Tip: Select Invite my vendor to join BILL and manage their own bank info to save the manual bank info but allow your vendor to connect and manage bank info in the future
  6. Enter optional preferences for the vendor, then select Save & Add Vendor

Note: Vendor invitations expire after 60 days if not accepted.


Things to know

  • You cannot put a vendor on hold. You can Archive a vendor, which retains the bill and payment history but doesn't allow you to send new payments. When you'd like to resume payments, you can Restore an archived vendor.
  • The maximum number of characters that will print in the pay to/payee field of a check is 60
  • Per federal regulations, a full address will be required to be added to a vendor record before a payment can be made to that vendor
  • An email address is also required for every vendor to help prevent fraud and maintain the accuracy of our payment network