Voided payments don't always sync with all accounting system versions. Learn more about this.
Voided payments don't always sync with all accounting system versions. Check the table below to see if a voided payment will sync with your accounting system:
| Accounting System | AP Voids Online | AP Voids Offline | AR Voids Online | AR Voids Offline |
| QuickBooks Desktop | No | Yes | No | Yes |
| QuickBooks Online | Yes | Yes | No | Yes |
| QuickBooks Enterprise | No | Yes | No | Yes |
| Xero | Yes | Yes | Yes | Yes |
|
Sage Intacct |
Yes | Yes | No | No |
| Oracle NetSuite | Yes | Yes | NA | NA |
Things to Know
- If a voided payment doesn't sync with your accounting system, you'll need to manually void the payment in your accounting system
- Once the void request is processed, we'll automatically sync a debit entry to the bank's GL account in your accounting system. This will offset the original credit record to the bank's GL account as of the date of the original payment.
- To void the payment with the current date, void the payment in your accounting system first, then void the payment in BILL.
- If a payment is scheduled or recorded then voided prior to syncing, no payment record will sync to the accounting system.