Read this short article about how RKL Virtual will help you with your accounts payable.
Who is:
| Coding your bills? | An RKL Virtual Team member, we take care of this for you! |
| Your contact for day to day issues? | Jessica or Marissa |
| Your contact to escalate an issue? | Your Client Service Manager |
| Your point of contact for AP questions? | Submit a Support Ticket |
How often do we:
| Clear your AP inbox? | Daily |
| Pay your bills? | Once per week, you specify |
| Need you to approve bills? | Once per week, you specify |
Where do you:
| Approve bills? | Approvals tab in BILL |
| Add feedback or comments in BILL? | On the invoice |
| See payments that were made? | Payments out tab in BILL |
| View vendors? | Vendors tab in BILL |
| See notifications? | Your inbox |
FAQs:
| Do I need to code my bills? | Nope, we do it for you! |
| Why do we use BILL? | It’s a comprehensive cloud-based system that best allows us to manage your Accounts Payable process, catered to your individual needs as a company |
| Can emails be sent from BILL? | No, there is no ability to do this within the system |
| How do the payments work? | Depending on the vendor, payments arrive via physical check, credit card, or ePayment |