Learn why your vendor may not be connected for ePayment.
Sep 9, 2023
When you add a vendor to BILL, you can immediately schedule a check payment, if you have a verified bank account.
Check is the default payment method until you either manually add the vendor's bank account to send ePayments, or you invite them to setup their own account to accept ePayments.
Vendor was invited
When you send an invitation to a vendor, the vendor's payment method will still be check until:
- The vendor accepts the invitation
- The vendor adds a verified bank account, after accepting the invitation
If you send an invite, then decide to add the vendor's bank account manually, you'll need to cancel the invitation before adding the bank account.
Vendor bank account manually entered
If you manually enter a bank account for a vendor, you can schedule an ePayment for them with a Process Date 2 bank business days in the future.
Tip: If you need to send a payment immediately, schedule a check payment before entering the vendor's bank account.
Previous connection no longer connected
If you connect to a vendor or customer, and they later close their account, we'll disconnect the connection and let you know via a banner on the vendor record and a note in your task list.